Important Things To Know:
A.☆Due to limited seating, we have advanced tickets only. Tickets are left on the site till noon of the show date, unless we are already sold out on that date. Due to popular demand, our tickets are non-refundable once purchased.
B.☆Our curtain goes up PROMPTLY at 7:00PM Thursday – Saturday, and 2:00PM on Sunday, so PLEASE BE EARLY! Arrive no later than 6:40PM for the Thursday – Saturday performances, and 1:40PM for the Sunday performance. Arriving late will get you locked out, and we DO NOT want that to happen! Everyone enters into the theater from the Magic Cafe side area as one group together. This is done in an organized, FUN, “Secret” and “Magical” way you will not want to miss! If you are late for ANY reason, you will not experience this very unique entrance! It is also quite probable that since all of the staff is involved in The Show and the front doors have to be locked, you will not be able to enter after this point. The show will be going on and there will be no one to let you in, so PLEASE plan to be at a minimum of 15 to 20 minutes early!
C.☆The beautiful Gardenwalk shopping center (where we are located) only have outdoor bathroom facilities! So you will want to try to make your bathroom arrangements BEFORE you enter into our facility, that way you don’t miss any of the incredible magical fun! There are restrooms by the elevators on the main level right near us.
D.☆Special note: Our show is extremely family friendly. However due to a high excitement level, we do not recommend this to toddlers under the age of 3 or anyone sensitive to higher than normal volume levels that a live show brings or anyone sensitive to having a good time.
We have three main ticket sections: VIP Gold, Silver or Ruby. They are based upon their proximity to the stage. VIP Gold are closest, then Silver, followed by Ruby. Each seat and section is available for adults or children. A child is between 3 & 12 years of age.
Our Chef creates several dinner options for every show! These choices include some vegetarian selections. They are always delicious and vary from show to show. Some of our Chefs specialties may include his exquisite beef roast with mushroom gravy, served with onion and garlic seasoned baked potatoes, Hawaiian Chicken with coliflower rice, fresh made croissants a kale salad and his sinful Italian Lemon Cheese Cake with fresh whipped cream! The Chef also always likes to have something fun for the kids, like a five cheese pizza to make them happy! We also include a bottle of our own ice cold signature mineral water with every meal. You are served individually or “cruise ship style” by sections-Gold, Silver, then Ruby.
*Soft drinks, beer or wine are extra.
Includes 2 drinks from a selection of premium beers or several California wine options. The wine size is very generous, at 9 oz per glass.
IV.☆Discounts: A 10% discount is available for active military, military veteran and Magic Castle Members. This is only available by phone. You must have a valid military ID or Castle membership verification.
V.☆Our dress code: Is casual, however because of our decor, many of our guests feel they like to dress up. We are a family oriented business and don’t allow offensive words, graphics or statements on any garment worn in our establishment. Thank you.